During our initial engagement process, we need to make sure we have a clear understanding of your business and expectations. This will help us to recommend "fit for purpose" furniture. As an extra incentive when you engage with Office Products Depot we can offer a Dedicated Project Manager who would be your natural point of contact to oversee your requirements. This will ensure continuity throughout the whole process.
Below is how we work through the process of helping our customers acheive their objectives with their office furniture upgrade.
Scope and Initial Engagement
Once we have completed phase one we consider how the various departments communicate. This will help us to get an understanding of what staff within each of the departments will collaborate with each other and what staff need to be more isolated based on their respective functions within the business.An example is Payroll, Sales, Accounts, Administration and finally middle and upper Managers offices.
The design phase also involves you, the customer. Through a collaborative approach, we will provide specific furniture images along with colour ranges to identify your individual needs and style. This will ensure that we are on track and that combined with our experience in office furniture we are able to create a picture of how the new furniture will look and feel.Our aim is to create an environment that will be fresh and where staff will feel a sense of pride in their working environment.
We will and can provide Floor Plan Sketch ups which will include a number of different furniture layouts. While we have the experience in office layout, understanding your current needs and what changes (if any) may occur is important and in the future will make it easier to re-establish ourselves by supplying furniture to match exiting.The Sketch up design layouts will also paint a vivid picture of the result so that there are no surprises when we go to the installation and fit-out phase of the project.
Furniture Schedule / Pricing
This part will be directed by your OPD Project Manager who will oversee all phases of the furniture pricing, ordering and delivery to the implementation of the fit-out.Their clear understanding from the start of your initial approach means that they can convey your ideas and requirements onto our key supply partners.
Delivery / Installation
Your Project Manager will meet with the installation team and give them an overview of what is expected and also to ensure that they must meet the installation deadline.During the delivery phase furniture is ticked off to ensure no items are missing.During the installation process should you require a progress report this can be obtained through your main point of contact.NOTE: Our installers are very welcoming and are happy to engage with the customer if required.
Completion and Handover
On completion of the fit-out, the OPD Project Manager will offer a detailed report of how everything went. In general terms a hand over process involves a walk around so that we can make sure that you "the customer" are happy with the outcome.We certainly look forward to talking with you, should you have any questions and you wish to engage with Office Products Depot please be assured that your experience will be a pleasurable one, we look forward to being of service to you.